According to the Harvard Business Review, there are five empirically supported actions that can help you hear critical feedback openly and calmly, intentionally mine it for insight, and harness it to improve without collateral damage to your confidence and self-concept:
1) Don’t rush to react
2) Get more data
3) Find a harbinger
4) Don’t be a lonely martyr
5) Remember that change is just one option
Try to remember “that negative feedback can be valuable because it allows us to monitor our performance and alerts us to important changes we need to make. And indeed, leaders who ask for critical feedback are seen as more effective by superiors, employees, and peers, while those who seek primarily positive feedback are rated lower in effectiveness.”-- Tasha Eurich, Harvard Busines Review
תגובות